August 1, 2014 11:42 am
Written by stimulus
Catalyst & EXACOM Develop Improved IP Interface for Call Logging
New Orleans, LA – APCO, August 1, 2014: Working together, Catalyst Communications Technologies, Inc., a leading provider of IP based dispatch solutions, and EXACOM, Inc. have enriched their existing console to logging recorder digital interface. Today they announced the joint solution for enhanced performance of audio file and metadata transfer between the two systems. Existing customers, including several large public safety agencies, who use the current digital interface between Catalyst’s IP dispatch solutions and EXACOM’s Hindsight-G2™ logging recorder platform stand to gain substantial benefit from this second generation solution, which provides asynchronous routing of the valuable recordings. This feature protects the audio and metadata information by allowing it to be sent from the source at a later time if the network is unable to route it in real time, due to congestion, downtime, or maintenance issues.
“We’ve had a great working relationship with EXACOM over the years, and this new interface really brings great value to our joint customers who count on us for reliable critical communications,” said Robin Grier, Catalyst President. “Knowing that your audio files and data are protected and archived even in times of network failure gives a higher level of confidence in the overall system reliability, which is vastly important with critical communications.”
“EXACOM places a priority on providing value based recording solutions that include enhanced data integrations, and Catalyst has been a valued partner in providing these solutions to our common customers,” said Don Bustamante, EXACOM Director of Sales and Marketing. “Our goal is to consistently provide the best customer experience possible and we appreciate collaborating with like-minded partners to ensure that we are delivering fault tolerant next generation recording solutions.”
About Catalyst Communications Technologies, Inc.
Catalyst markets Radio Control over IP technology for the Critical Communications Industry and is a force for change in the effort to bring Internet-derived technologies into mobile radio applications. Catalyst focuses on products that leverage standard Windows®-based computers to reduce cost and increase the efficiency of network operators and end users. Catalyst’s extensive product line significantly enhances modern and legacy dispatch communications systems by seamlessly bridging wireless and wireline communications networks for network-based interoperability.
IP|Console™ and IntelliLink™ are trademarks of Catalyst Communications Technologies, Inc. All other trademarks are the property of their respective owners. Contact Catalyst at email@example.com or (434) 582-6146 for additional information.
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