In this age of downsizing and budget cuts, voice and data communications between the field and the office are more important than ever. The need for wide-area dispatch, interoperability and backup dispatch once created challenges for utilities, municipalities and other land mobile radio users. Now, however, the newest generation of voice over Internet protocol technology can provide an effective, cost-efficient resolution of these issues.

One company benefiting from the newest technology is Columbus, OH-based American Electric Power. AEP’s Western Region (Texas, Louisiana, Oklahoma and Arkansas) consists of four operating companies, each with its own independent two-way radio network.

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